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Error Message \"Could not open item. Try again.\"

Error Message \"Could not open item. Try again.\" ?

Hi to all, I am a outlook user and in my office I face some problems regarding to Microsoft outlook 2003. When I try to send or receive messages then I encounter the error, “Exchange Reported Error (0x80040107) could Not Open item, try again”. It also says that online rather than connected. I tried to check out the problems but unable to find the reason of this error message. I don’t know what to do, please help me?

Answer 1

There are few situations when outlook reacts strange. If you think for the reason then most of the time the possible reason is the outlook system files corruption that makes outlook unable to open any file. Other reason is the file itself will be corrupted and the outlook is unable to read the data present in the file. As a result, it gives error messages.

Things that can help you to get out from this problem are:

  • Export All the data To a new .PST file
  • Delete the Mailbox in the System Manager or Aduc using the exchange tasks
  • Recreate the mailbox for the user
  • Create a new profile
  • Import the .PST file in it
  • Try to disable the outlook cache mode and the check if the problem exists or not

Most of the time these steps work and you will then easily open all those files that were not opening earlier. Good Luck!

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