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Can’t do emails thru outlook keeps crashing

Can’t do emails thru outlook keeps crashing ?

Hello, I am having a problem with my Microsoft outlook. When I try to send the email through outlook, it simply crashes and all my effort that is used in writing the mail lost. Suggest me what to do? I am unable to send mails to my relatives. It’s urgent because some family photographs need to be sending to my family members who lived in Boston. Please help me if you know any sure shot solution. Thanks in Advance.

Answer 1


If the Microsoft Outlook is constantly crashing then your system is having something wrong. There are chances of applications or add-ons that are colliding with the outlook environment and making outlook crashed. The first thing that you need to do is to send the crash report to the Microsoft. The Microsoft Expert groups can easily identify and fix the problems including the third party add-ins. Outlook will disable add-ins it identifies as a cause of crashes but it can\'t always identify the problem add-in. Try restarting the outlook in safe mode using the /safe switch. Remove or uninstall the add-ins that is no further need. Then run the office diagnostics (2007) or detect and repair (2003).

If this trick not works then do these steps:

  • Reset Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file and restart Outlook
  • Outcmd.dat is located in C:\\Documents and Settings\\<user>\\Application Data\\Microsoft\\Outlook folder. It is a hidden file, so you have to unhide hidden files. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.
  • Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
  • Do the same for INETCOMM.DLL
  • Disable Outlook Add-ins. Go to Tools > Options > Other > Advanced Options > Add-in Manager or COMM/Add-ins and disable the add-ins.
  • Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, anti-spam, and all Norton programs. Disable these programs one at a time.
  • Create a new Outlook profile
  • Repair Outlook. With Outlook open, go to Help > Detect and Repair.
  • If you are not satisfied with the results, reinstall Outlook. Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall. A menu will pop allowing you to choose repair or reinstall.

If you don\'t know how to reinstall outlook then follow this page,

Wish you Luck!

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