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Outlook 2007 \'Move To Folders missing from Inbox

Outlook 2007 \'Move To Folders missing from Inbox ?

Hello everyone. I am having a problem. The problem is that I am unable to see or lost some folders from the inbox view. When i right click on an email and choose the move to folders option, it opens a window listing the mailbox and all folders and subfolders in their personal mailbox. When I open the email and selects the “move to folder” button on the actions bar at the top of the active window, there are 6 folders listed which I created some time earlier. These 6 folders are not listed on his mailbox anywhere and only appear on this button. Do you have any idea about it?

Answer 1

Hi,

The Move to list you see is just a cache of the folders that you have used before when you have used the move to feature. It does not describe or proofs that the folders still exists or not. You need to send a test mail and use the move to feature on it to select one of the folders that you cannot find. If you get an error, you will know that the folder does not exists anymore and now you need to restore it from the previously taken backup. By the way if you don\'t know how to move your personal folders (.pst) file in outlook 2002 and outlook 2007 then you can visit http://support.microsoft.com/kb/291636 for step by step reference.



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Outlook 2007 \'Move To Folders missing from Inbox ?

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